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Privacy Policy

Your privacy matters to us. Here's how we handle your data.

Last Updated: March 14, 2026

1. Introduction

Addons Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

  • Name and email address
  • Billing information and purchase history
  • Company name and website URL
  • Support ticket communications
  • Account credentials (if you create a password with us)
  • Third-party sign-in data (Google, if used): If you choose Google Sign-In, we may receive basic profile information (such as your name, email address, profile photo) and a unique identifier to link your account. We do not receive your Google password.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring URL and exit pages
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Processing purchases and delivering products
  • Creating and securing your account (including third-party sign-in if you choose it)
  • Providing customer support and responding to inquiries
  • Sending product updates, security patches, and service notifications
  • Improving our website, products, and services
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. Data Sharing & Third Parties

We do not sell your personal information. We may share your data with:

  • Payment processing partner (Paddle, if used): Paddle.com Market Limited and/or its affiliates ("Paddle") may process payments and, where applicable, act as Merchant of Record. Paddle may process payment and billing data in accordance with its own policies.
  • Authentication provider (Google, if used): If you use Google Sign-In, Google processes the sign-in flow and provides us with the account information you authorize.
  • Analytics Providers: To understand website usage patterns (e.g., Google Analytics).
  • Legal Authorities: When required by law, court order, or government request.

Third parties operate under their own terms and privacy policies. Where applicable, you should review the relevant terms and privacy information provided by those services.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL/TLS encryption for all data in transit
  • Encrypted storage for sensitive information
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Types of cookies we use:

  • Essential Cookies: Required for site functionality.
  • Analytics Cookies: Help us understand how visitors interact with our site.
  • Preference Cookies: Remember your settings and preferences.

If you use third-party sign-in, additional cookies or similar technologies may be used to keep your session secure and prevent fraud.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Object to or restrict the processing of your data
  • Request a copy of your data in a portable format
  • Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

If you sign in using Google Sign-In, you can also revoke our access at Google Account Permissions.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it will be securely deleted or anonymized.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: